MEET THE TEAM

Gary Pino
Gary PinoFounder | CEO
Gary founded Concept in 1970 and quickly established himself and the company as a leader in designing and installing the most distinctive kitchens and baths in Rochester. Gary’s extensive experience as a skilled designer and building contractor is the primary reason for the company’s prowess and reputation. He currently lives in Penfield and enjoys golfing, traveling and cooking.
Ross Pino
Ross PinoPresident
Ross graduated from Hartwick College with a Bachelor of Science in Business Development. He has over 15 years experience remodeling and designing homes. He is passionate about delivering the highest quality and most functional products to his customers. He currently lives in Webster, NY and enjoys golf, hiking and spending time with family.
Karen Buss
Karen BussKitchen & Bath Designer
Karen joined Concept II back in 1996 after graduating from Marywood University with a Bachelor of Fine Arts in Interior Design. Over the years she has become a talented designer and prides herself on her attention to detail. Every project is different from the large to the small and she loves the challenges that are presented in each project. She loves spending time with her husband and 2 small children.
Derek Pino
Derek PinoKitchen & Bath Designer
Derek has had a passion for design since a very young age, he pursued it through grade school and ultimately graduated from Mercyhurst University with a degree in Interior Design & Architecture. Whether a design is very traditional or contemporary, Derek is committed to creating not only a very thorough design, but one that dovetails the clients’ needs with the integrity of their home. He is an avid Buffalo Bills fan, enjoys cooking, fitness, golf, and spending time with family.
Deb O'Connor
Deb O’ConnorTile Designer
Deb graduated with a degree in Interior Design and has been aiding Concept ll clients with their selection process for 7 years. She believes that through listening and collaboration the finished product will be a gratifying expression of her client’s individuality. She delights in motherhood, the outdoors and her yoga practice.
Nicci Winrock
Nicci WinrockTile Designer
Nicci graduated with a BFA in Ceramics from the Cleveland Institute of Art and has collaborated with clients on residential and commercial tile projects for ten years. She brings to Concept II a love of sustainability and timelessness in design. She enjoys clay, coffee, cardigan sweaters, and swimming with her daughter.
Melyssa Gould
Melyssa GouldOffice Manager
Melyssa graduated from The College at Brockport with a Bachelor of Science in Business Development. She brings over 20 years in accounting, human resource and administration experience and knowledge. Melyssa is an avid reader and enjoys spending time with her husband Bill and her two children.
Ted Fox
Ted Fox
Ted has been with Concept II for 32 years and is our lead installer. He is a great problem solver, very detail oriented and enjoys the challenge of completing intricate work. Ted takes pride in providing the best finished product to the customer he can give. He lives in Rochester and enjoys listening and playing music, riding horses and spending time with his family and grandchildren.
Tom Hanley
Tom Hanley
Tom has been with Concept II for over 30 years and is an integral part of the company. He appreciates the creativity, fine materials and mechanics of design. He listens to our customers and makes the renovation process as seamless as possible. He has gratification in the completion of a project and giving our customers a space they will love. Tom spends his free time hunting, fishing, and with his family.
Aaron Dana
Aaron Dana
Aaron is a Rochester native and has been with Concept ll for 2 years. His greatest satisfaction is seeing the transformation of a space from conception to completion. He enjoys working with people and guiding the customer through a renovation process. Aaron loves spending time with his wife and two children and serving in his community.
Billy Bradford
Billy Bradford
Operations Manager
Rick Vankowenberg
Rick Vankowenberg
Installer
Steve Slater
Steve Slater
Installer